Refund Policy
Effective Date: 05/11/2023
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At Marie Studio, we prioritize the satisfaction of our clients and take every step to deliver high-quality services that meet your expectations. This Return and Refund Policy outlines the terms and conditions concerning returns, refunds, and client satisfaction.
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1. Client Satisfaction Guarantee
We are dedicated to ensuring your satisfaction with our services. Before proceeding with any final print or delivery, we always engage in a thorough review process to make certain that the product aligns with your vision and requirements. We encourage open communication to address any concerns or adjustments during the design process, ensuring that you are content with the result.
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2. Service Completion and Refunds
Please be aware that once our services are rendered, and the contract is completed, refunds are not applicable. Since our services often involve design work and may include third-party printing, it is imperative that clients review and approve the final product before it is sent for printing. We go to great lengths to ensure that you are satisfied with your designs and the final product. Due to the nature of the printing process, refunds are not available once the design has been submitted to our third-party printer.
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3. Corrections and Resolution
If any issues or discrepancies arise during the design process, we are committed to addressing and resolving them promptly. We value open communication and will work collaboratively with you to correct any concerns that may affect the quality and satisfaction of your purchase.
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4. Cancellation and Termination
Should you wish to cancel a project or service, please reach out to us as soon as possible to discuss the possibility of a resolution. Cancellations are subject to a case-by-case assessment, considering the stage of the project and any associated costs incurred.
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5. Contact Us
If you have any questions, concerns, or require further clarification regarding our Return and Refund Policy, please contact us at:
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Marie Studio
Cape Coral, FL
+1 (239) 265-0401